Privacy Policy
Effective date: 13th May, 2026
At Zaza Shop, we respect your privacy and are committed to protecting the personal information you share with us when using our website.
1. Information We Collect
We may collect the following information when you visit our website, place an order, or contact us:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment confirmation details
- Website usage information, such as browser type, device type, and pages visited
We do not store complete card details on our website. Payments are processed securely through authorised third-party payment providers.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide order updates and customer support
- Respond to enquiries
- Improve our website, products, and services
- Prevent fraud, misuse, and unauthorised transactions
- Maintain legal, tax, and business records
3. Products We Sell
Our website sells natural bath, beauty, herbal skin care, personal care, and related wellness-style cosmetic products.
Our products are intended for general external personal care use only. We do not sell prescription medicines, controlled substances, medical treatments, or products intended to diagnose, treat, cure, or prevent any disease.
4. Payment Security
Payments are handled by secure payment service providers. We may receive limited payment details, such as payment status, transaction reference, and payment method type, but we do not collect or store full card numbers.
5. Sharing of Information
We may share necessary information with trusted service providers, including:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Customer support tools
- Analytics providers
- Legal, tax, or compliance service providers
We do not sell personal information to third parties.
6. Cookies and Tracking
Our website may use cookies and similar technologies to support website functionality, improve performance, analyse traffic, and provide a smoother shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
7. Customer Reviews and Communications
If you submit a review, message, or enquiry, we may use the information provided to respond, improve our service, or display approved reviews on our website.
We do not publish sensitive personal information without permission.
8. Data Retention
We keep personal information only for as long as needed to complete orders, provide support, maintain records, prevent fraud, and comply with legal requirements.
9. Customer Rights
Depending on your location, you may have the right to request access, correction, or deletion of your personal information.
To make a privacy request, contact us using the details below.
10. Data Protection
We use reasonable security measures to protect customer information. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorised access.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
12. Children’s Privacy
Our website is intended for use by adults. We do not knowingly collect personal information from children.
13. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest effective date.
14. Contact Us
For privacy-related questions or requests, contact us at:
Phone: +1 305 464 5035
Email: info@shopzaza.store
Address: 149 Coronation Ave, USA
